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Cisco Webex. Built for more.

Give your customers Cisco Webex delivered by Evolve IP – enterprise-grade calling and collaboration, backed by Evolve IP’s communications platform, expertise and an ecosystem of integrated capabilities.

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Calling. Meetings. Messaging. Connected

What Webex gives your customer: one cloud platform for how their people talk, meet and work together.

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Cloud calling

Replace legacy PBX systems with enterprise-grade cloud calling on a scalable subscription model.

WHY EVOLVE IP

Webex is the platform. We help you build around it.

Evolve IP isn’t just a route to Webex licences. It’s the infrastructure, expertise and wider capability around the technology – backed by our long-standing partnership with Cisco.

✓   Integration with our global voice infrastructure
✓   Centralised provisioning and management from a single platform
✓   Support for hybrid cloud and on-premise deployments

✓   Aligned with UCaaS and CCaaS solutions

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Communications infrastructure

Webex embedded in Evolve IP’s global voice infrastructure, with global PSTN coverage.
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Global capability

Support customers whose communications requirements extend across locations and markets.
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Expertise when you need it

The combined experience of hundreds of technologists, throughout the customer lifecycle.
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More capabilities, one relationship

Expand into analytics, recording, mobility, Call Centre and integrations through Evolve IP.

WHAT IT GIVES YOUR CUSTOMERS

One communications experience. Wherever work happens.

Bring communications together

Connect business calling, meetings and messaging through one platform.

Scale as requirements change

Add users, locations and capabilities as the business evolves.

Work from anywhere

Access to their communications experience across locations and devices.

Build beyond calling

Extend into customer experience, analytics, recording and mobility.

Go beyond calling

Give customers a choice

CX Analytics

POWERED BY axixi

Real-time and historical call analytics to understand demand, performance and customer experience.
Explore CX Analytics

Call Capture

POWERED BY Dubber-Logo-1-1

Securely capture, store, search and understand business conversations.
Explore Call Capture

Anywhere Mobile

POWERED BY tango-networks-blue-Doj0kGOZ

Extend the Cisco Webex business identity onto mobile with native calling.
Explore Anywhere Mobile

Call Centre

Powered by evolve-logo

Take the proposition beyond business calling into customer engagement with Evolve IP’s Call Centre.
Explore Call Centre
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Cisco Webex

delivered by Evolve IP

Integrations

Powered by evolve-logo

Connect communications with CRM and other business-critical applications.
Explore integrations

Webex isn’t the end of the proposition. It’s the foundation.

Understand what’s happening across every call.

 
CX Analytics, powered by Akixi, gives customers real-time and historical Webex call analytics – visibility into calls, queues, demand, team performance and customer experience. It’s the same platform-neutral CX Analytics that also works with Microsoft Teams.
Need deeper calling insight?
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KEEP MORE

Keep the conversations that matter.

Call Capture, powered by Dubber, gives customers a secure way to capture business conversations and make them searchable, accessible and useful.

✓   Webex call recording
✓   Searchable conversations and transcription
✓   Compliance and governance supports
✓   Conversation intelligence
Need conversation capture?

MOBILISE MORE

Take Cisco Webex beyond the desktop.

Anywhere Mobile, powered by Tango Networks, extends the customer’s Webex business calling identity onto mobile – business calls through the phone’s native dialler.

✓   Mobile, frontline and field workers
✓   Hybrid workers
✓   BYOD requirements
Need native business calling on mobile?
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The bigger picture

One Webex foundation. More ways to add value.

Customer
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CallingMeetingsMessaging
Evolve IP
PlatformVoiceExpertise

Add what the customer needs

CX AnalyticsUnderstand
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The opportunity isn’t just Webex licences. A Webex requirement can open conversations about:

Cloud callingCollaborationCustomer experience AnalyticsCall recordingCompliance Mobile UCBYODInternational communications

 

One customer. More problems you can solve.

Webex also works alongside Microsoft Teams, AI services and analytics platforms – so you can design around the customer’s requirements, not a vendor’s limitations.

LISTEN FOR THE OPPORTUNITY

Real customer scenarios. Ready-made conversation starters.

The Webex conversation might start somewhere else. Our one-pager maps the customer requirements to listen for – and where each one leads:

  • “We’re replacing our phone system."
  • “We don’t know how many calls we’re missing.”
  • “We need to record our customer calls.”
  • “Our field teams use their personal mobiles.”
  • “We need our CRM and communications connected.”
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15+ years of ecosystem

An ecosystem of technologies built with purpose – so customers pay for what they need.
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A decade-long Cisco partnership

Long-standing experience delivering Cisco calling to the channel.
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International coverage

Support customers across locations and markets.
See coverage

Listen for the opportunity

Start with what the customer tells you.

What partners hear
What you can offer

Tap a statement to see where it leads

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    Unified Communications

    Operator Connect

    PSTN calling inside Teams, so the separate phone system can go.

    • Microsoft-backed framework
    • Numbers managed in Teams Admin Centre

    Works with Microsoft Teams

    Explore Operator Connect
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Unified Communications

Operator Connect

PSTN calling inside Teams, so the separate phone system can go.

  • Microsoft-backed framework
  • Numbers managed in Teams Admin Centre

Works with Microsoft Teams

Explore Operator Connect

FAQS

Cisco Webex questions, answered

What is Cisco Webex?

Webex is a cloud-based collaboration platform that combines calling, meetings and messaging in a single solution.

Does Webex support omnichannel communication?

Yes. Webex supports voice, chat, email, social media and other digital channels within a single platform.

What is Cisco Webex delivered by Evolve IP?

Cisco Webex delivered by Evolve IP is a cloud-based phone system that replaces traditional PBX infrastructure with a scalable, subscription-based solution.

How does Webex use AI?

Webex uses AI to automate interactions, assist agents, generate insights and improve customer experience – through features like summaries and intelligent routing.

Is Webex suitable for hybrid working?

Yes. Webex is designed for people working from anywhere, on any device, with consistent communication tools.

Is Webex secure?

Webex is built with enterprise-grade security, compliance and data privacy controls to support business-critical communications.

Can Webex scale as a business grows?

Yes. Because Webex is cloud-based, businesses can add users, locations and capabilities without additional infrastructure.

Can Webex integrate with other business systems?

Yes. Webex integrates with CRM systems, collaboration tools and business applications through APIs and native integrations.

What is the difference between UCaaS and CCaaS in Webex?

UCaaS covers internal communication such as calling and meetings. CCaaS covers customer engagement across multiple channels.

Can I add CX Analytics, Call Capture or Anywhere Mobile to Webex?

Yes. Each can be added to Cisco Webex delivered by Evolve IP based on the customer’s needs – they’re optional capabilities, not a bundle.
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CISCO WEBEX “We’re replacing our phone system.”
CALL CAPTURE “We need to record our customer calls.”
ANYWHERE MOBILE “Our field teams use their personal mobiles.”

TALK TO EVOLVE IP

Build more around Webex.

Give customers the calling and collaboration experience they need today with Cisco Webex delivered by Evolve IP – with the flexibility to add analytics, conversation capture, mobility, Call Centre and integrations as their requirements evolve.
Request a call back
Request a demo

Awards and recognition

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