Industries

Deliver a world-class communications solution to your clientele, staff, and hotel management team.

Work Anywhere Technologies. Tailored for Hospitality. Evolve IP offers a full Carrier- grade cloud telephony solution that has been purpose-built to meet all the needs of the hospitality sector. We enable seamless migration from legacy premise-based equipment to the cloud with all of the elements needed for hotels to deliver a word-class experience for their management, staff and clientele.

From Hong Kong to Italy to the United States, the world’s most well-known and respected hotels have selected Evolve IP’s hospitality solution to ensure a complete end-to-end connected guest experience all while increasing staff productivity and improving the customer journey on all hotel services. Our crystal-clear HD voice calls reach your reception staff and agents when you want, where you want, how you want - on the devices that work for your business. Whether it’s a desk phone, in a contact centre, working from a home office, or roaming the premises on a mobile phone, you will never have to miss a call and keep business moving.

Advantages and Benefits

Our carrier-grade hosted telephony and omnichannel contact centre services offer a full transition to the Cloud. They can either fully replace the existing on-premises telephony PBX with no effect on service or simply replace the ISDN circuit by utilising our SIP Trunking 2.0 option. We have flexible options to support the hotel’s transition timeframe and budgets in moving to the cloud, by ensuring all current assets are fully utilised. Evolve IP is “Cloud-first, but not Cloud only.”

Saves Time

With cloud technology you can connect business systems across location easily. As well as utilising integrated systems which can all be managed within one platform.

Legal Compliance

Access full compliance support through verified technology providers and secure networks. Ensuring your data is secure and ever point of the journey.

Brand Reputation

Consistent support and easy-to-use systems leave a lasting impression on your customers. Helping your business grow and stand out in the industry.

Increase Revenue

Simplified systems increases productivity and saves time within the workforce. As well as customer retention has a positive impact on your revenue.

"Evolve IP helped us reduce CAPEX costs by integrating with cloud Project Management Systems and centralising our reservations and room services through call centre technology."

"Having a single Service Provider manage International Numbering across multiple regions has enabled us to fully support our customer’s growth plans, whilst benefiting from a truly Wholesale commercial model."

"Business Insights provided powerful analytics that allowed us to optimise workforce management and streamline our operations."

"Evolve IP enabled us to fully deploy a UC collaboration system across 28+ locations, allowing seamless integration with Teams, API, and Business Insights."

"What made Evolve IP stand out was their expert advice—tailoring solutions to our needs rather than pushing unnecessary, expensive technologies."

"Evolve IP created a bespoke PMS & CRM integration that allowed us to retain our bedroom phones, leverage existing infrastructure, and implement multiple endpoints from vendors like Ascom, Vtech, and Poly."

"The team at Evolve IP helped us implement full guest and front-of-house services with built-in Disaster Recovery and Fraud Management, providing us with confidence and security."

Alex Finn

Global Partner Manager at Evolve IP EMEA

After transitioning to the technology sector 7 years ago, Alex quickly established himself as a top performer, leveraging his military skills. He is now a highly engaged industry channel specialist with a customer-first approach, known for delivering innovative strategies that unlock business value. His consistent success is well-regarded by customers, leaders, and colleagues.

Evolve IP and Hospitality