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Microsoft and Evolve IP

Delivering enterprise voice and integration for Microsoft Teams

Extending Microsoft Teams into a complete communications platform

Microsoft Teams is widely used for collaboration, bringing together chat, meetings and file sharing into a single solution. 

Through our partnership, Evolve IP enables Teams to go further with our Voice2Teams platform, transforming it into a complete communications solution by adding enterprise-grade voice, connectivity and integration capabilities. 

This allows businesses to consolidate communication tools into a single, familiar environment, improving user experience while reducing complexity.  

 


Enhancing Microsoft Teams with Voice2Teams

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Enterprise-grade voice enablement within Teams

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Reliable PSTN connectivity and global coverage

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Simplified provisioning and user management

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Support for hybrid and multi-site environments

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Integration with existing communication infrastructure

While Microsoft Teams provides a strong foundation for collaboration, many businesses require additional capabilities to fully replace traditional telephony.

Evolve IP delivers these through Voice2Teams’s integrated voice services, enabling Teams to function as a complete business phone system.

Essentially, we take the core Teams experience and enhance it, ensuring it meets the demands of modern business communication without adding unnecessary complexity.

How Voice2Teams helps your customers

Unified experience

Bring calling, meetings and messaging into one familiar platform.

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Simplified communication

Reduce the need for multiple tools and systems.

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Flexible working

Enable employees to work from anywhere with consistent tools.
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Scalable deployment

Expand communication capabilities as your business grows.

Key use cases

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Replacing legacy phone systems

Transition from traditional PBX to a cloud-based voice solution within Teams.

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Supporting hybrid work

Provide consistent communication tools across office and remote environments.

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Simplifying IT environments

Reduce complexity by consolidating communication into a single platform.

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Integrating communication and collaboration

Align internal workflows with customer engagement tools.

Where Microsoft fits in the Evolve IP ecosystem

Microsoft Teams sits at the heart of many businesses’ collaboration strategies, acting as the primary interface for communication and productivity.

Within the Evolve IP ecosystem, Voice2Teams becomes part of a broader communications portfolio, integrating with voice services, contact centre solutions and analytics tools.

This allows businesses to:

  • Standardise communication across the organisation
  • Integrate internal collaboration with customer engagement
  • Maintain flexibility across multiple platforms and services

Evolve IP ensures Microsoft Teams works seamlessly alongside other solutions, enabling a joined-up approach to communication rather than isolated tools.

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How we integrate Microsoft Teams into our portfolio

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We integrate Microsoft Teams directly into our global communications platform, through our Voice2Teams platform, which enables businesses to extend its capabilities without disrupting the user experience.

This includes:

  • Enabling voice services within Teams through Operator Connect
  • Providing secure, reliable PSTN connectivity
  • Centralising provisioning and management
  • Supporting integration with UCaaS and contact centre solutions

Voice2Teams simplifies how voice is delivered into Teams, removing the need for complex infrastructure while ensuring a consistent and high-quality experience.

By embedding Microsoft Teams into a wider ecosystem, businesses benefit from a complete, scalable communications solution built around a platform they already use.

 

Frequently Asked Questions

Microsoft Teams is a collaboration platform that combines messaging, meetings, file sharing and integration with Microsoft 365 applications.

Yes, with the addition of voice services, Teams can function as a complete business phone system.

Evolve IP adds enterprise voice, connectivity and integration capabilities, and packages it as Voice2Teams, enabling Teams to support full business communication needs.

Operator Connect is Microsoft’s technology that powers our Voice2Teams platform, enabling approved providers to deliver voice services directly into Microsoft Teams.

It simplifies deployment, improves reliability and removes the need for complex infrastructure.

No, users continue to use the same interface, with additional capabilities enabled in the background.

Yes, Teams can integrate with contact centre platforms to support customer engagement.

Yes, Teams is designed to scale across businesses of all sizes, including large and complex environments.

Yes, Teams can integrate with existing communication tools and business applications.

Ready to unlock the full potential of Microsoft Teams?

Transform Teams into a complete communications platform with Voice2Teams.

Get in touch
 

At Evolve IP, we help our growing network of resellers and enable businesses of all sizes to communicate brilliantly with their customers and colleagues. Over 15 years we have carefully built an eco-system of technologies that innovates with purpose. So you pay for what you need. Simplify complex technologies and empower your customers by delivering scalable, resiliance and secure solutions. 

 

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