Cisco Webex Partner | Unified Communications & Collaboration

Delivering secure, enterprise-grade collaboration through integrated unified communications

Powering modern collaboration with Webex

Webex, from Cisco, is an AI-powered collaboration platform that brings together calling, meetings, messaging and customer engagement into a single, unified experience.

Through our partnership, Evolve IP delivers Webex as part of a broader communications ecosystem, enabling businesses to simplify collaboration, improve customer interactions and scale securely. By combining enterprise-grade cloud calling with integrated contact centre and collaboration tools, Webex supports both internal productivity and external engagement in one platform.

Cloud-based calling with global PSTN coverage

Meetings, messaging and collaboration in one application

Omnichannel contact centre across voice, chat, email and social

AI-powered automation, insights and agent assistance

Enterprise-grade security, compliance and reliability

How Webex helps your customers

Connected experiences

Unify calling, messaging and meetings in one consistent platform

AI-driven
efficiency

Automate workflows and gain insights from every interaction

Omnichannel engagement

Support customers across voice, chat, email and social channels

Scalable infrastructure

Expand globally with cloud-based, enterprise-grade communications

By combining Webex Calling with Webex Contact Center, businesses can consolidate communications and customer engagement into one solution, reducing operational complexity and improving visibility.

This unified approach enables:

Simplified vendor management
Reduced infrastructure costs
Faster deployment of new capabilities
A more consistent customer and employee experience

Within the wider ecosystem, Webex integrates alongside Microsoft Teams, AI services and analytics platforms, giving partners the flexibility to design solutions around customer requirements rather than vendor limitations.

We embed Webex into our global platform to provide a seamless and consistent communications experience.

This includes:

Integration with our global voice infrastructure
Centralised provisioning and management via a single platform
Support for hybrid deployments across cloud and on-premise environments
Alignment with UCaaS and CCaaS solutions

Webex’s cloud-first architecture allows businesses to replace legacy PBX systems with a scalable, subscription-based model that is easier to manage and expand.

Frequently Asked Questions

Webex is a cloud-based collaboration platform that combines calling, meetings, messaging and contact centre capabilities into a single solution.

Webex Calling is a cloud-based phone system that replaces traditional PBX infrastructure with a scalable, subscription-based solution.

Webex Contact Center is a cloud-based CCaaS platform that enables businesses to manage customer interactions across multiple channels.

Yes, Webex supports voice, chat, email, social media and digital channels within a single platform.

Webex uses AI to automate interactions, assist agents, generate insights and improve customer experience through features like summaries and intelligent routing.

Yes, Webex is designed to support employees working from anywhere, on any device, with consistent communication tools.

Yes, Webex integrates with CRM systems, collaboration tools and business applications through APIs and native integrations.

Webex is built with enterprise-grade security, compliance and data privacy controls to support business-critical communications.

UCaaS focuses on internal communication such as calling and meetings, while CCaaS enables customer engagement across multiple channels.

Yes, Webex is cloud-based, allowing businesses to scale users, locations and capabilities without additional infrastructure.