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Secure Pii and Evolve IP

Delivering secure, resilient communications with advanced control and compliance

Securing business-critical communications

Secure Pii provides advanced voice control, routing and compliance capabilities, helping businesses secure and manage their communications at a deeper level. 

Through our partnership, Evolve IP integrates Secure Pii technology into our platform to strengthen the security, resilience and control of enterprise voice environments. This ensures that communication is not only reliable, but also protected, compliant and aligned to the demands of modern business and regulated industries.  

For businesses that handle payments or sensitive customer information over the phone, this can also support PCI DSS obligations, reduce exposure to payment related risk and provide greater control over how calls, data and customer interactions are managed.  

 


A deeper layer of control and protection

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Secure call routing and session control

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Support for PCI DSS & regulatory compliance requirements

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Reduced exposure to payment related risk and disputes

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Protection against fraud and unauthorised access

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High availability and resilience for voice services

Secure Pii operates beneath the surface of the communications stack, enhancing how voice services are controlled, routed and secured.

We take these capabilities and embed them into our wider platform, ensuring that security and control are built into the core of every communication, rather than added as an afterthought.

How Secure Pii helps your customers

Stronger security

Protect voice environments from threats, fraud and unauthorised access.

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Built-in compliance

Support PCI DSS, regulatory requirements and auditable communication processes.

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Reliable connectivity

Maintain service continuity with resilient call routing and failover.
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Operational control

Manage how calls are handled, routed and secured across the business.

Key use cases

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Regulated industries

Ensure communication meets strict PCI/industry compliance and security requirements.

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Business continuity

Maintain communication during outages or network disruptions.

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Fraud prevention

Protect against unauthorised access and misuse of voice services.

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Complex communication environments

Manage routing and control across multi-site or global operations.

Where Secure Pii fits in the Evolve IP ecosystem

Broadsource sits within the core infrastructure layer of the Evolve IP ecosystem, underpinning secure and compliant voice delivery.

It complements core solutions by:

  • Enhancing UCaaS platforms with secure routing and control
  • Supporting contact centre environments with reliable, compliant call handling
  • Helping reduce PCI DSS exposure in payment related voice journeys
  • Integrating with compliance, recording and reporting solutions
  • Strengthening resilience across the communications stack

This ensures that all communication, whether internal or customer-facing, is delivered securely and consistently.

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How we integrate Secure Pii into our portfolio

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We embed Secure Pii technology into our global voice infrastructure, ensuring security and resilience are inherent to every service we deliver.

This includes:

  • Integration with our core voice and network architecture
  • Policy-driven call routing and control
  • Built-in support for compliance and regulatory requirements
  • High availability design for uninterrupted service

By integrating at this level, businesses benefit from a communications platform that is secure by design, rather than reliant on additional layers or external tools.

 

Frequently Asked Questions

Secure Pii provides advanced voice control, routing and compliance capabilities for enterprise communications.

Evolve IP integrates Secure Pii technology into its core platform to enhance security, resilience and control.

It ensures calls are handled safely, reliably and in line with business and regulatory requirements.

Yes, it supports regulatory requirements by enabling controlled, auditable communication processes.

No, it enhances reliability by ensuring calls are routed efficiently and securely.

Businesses with complex communication environments or strict security and compliance requirements.

Yes, security and control are critical in cloud-based voice environments.

No, it enhances them by providing deeper control and security capabilities.

Secure Pii does not remove chargeback risk entirely, but it can help businesses strengthen control, consistency and auditability across payment related voice interactions, which may support dispute management and risk reduction.

Secure Pii can support PCI DSS aligned communication processes by helping control how payment related calls are routed, managed and audited within the voice environment.

Secure call routing helps ensure sensitive conversations are handled through controlled, resilient and auditable processes, reducing exposure to fraud, compliance gaps and operational risk.

Ready to secure your communications?

Extend your communications platform beyond the desk and into the mobile network.

 

At Evolve IP, we help our growing network of resellers and enable businesses of all sizes to communicate brilliantly with their customers and colleagues. Over 15 years we have carefully built an eco-system of technologies that innovates with purpose. So you pay for what you need. Simplify complex technologies and empower your customers by delivering scalable, resiliance and secure solutions. 

 

The Leading Technology Partners that Create
The Evolve IP Eco-System

It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience  of hundreds of technologists, all acting as an extension of your business. Helping you do more with less.