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Dubber and Evolve IP

Delivering secure, compliant call recording and conversational insight

 Capturing every conversation with Dubber 

Dubber provides cloud-native call recording and voice intelligence, enabling businesses to securely capture, store and analyse every conversation across their communications environment. 

Through our partnership, Evolve IP delivers Dubber as a fully integrated capability within our voice and communications platform. This ensures that recording is always on, always available and aligned to both operational needs and regulatory requirements. 

The result is a simpler, more reliable way to manage compliance while unlocking the value of conversation data.  

 


A modern approach to call recording and compliance

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Always-on call recording across voice environments

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Secure cloud storage with retention controls

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Compliance support for regulated industries

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Access to recordings from any location

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Voice data capture for analysis and insight

Dubber replaces traditional recording infrastructure with a cloud-based model that is easier to deploy, manage and scale.

We take these capabilities and embed them into our wider platform, ensuring recording is seamlessly integrated into day-to-day communications without additional complexity.

How Dubber helps your customers

Built-in compliance

Meet regulatory requirements with secure, always-on call recording.

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Simplified recording

Remove the need for on-premise recording infrastructure.

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Accessible data

Access and manage recordings from anywhere, at any time.
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Actionable insight

Turn conversations into data that supports improvement and oversight.

Key use cases

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Regulatory compliance

Ensure all conversations are recorded and stored in line with industry requirements.

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Dispute resolution

Access recordings quickly to resolve customer or operational disputes.

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Quality assurance

Review interactions to improve service standards and training.

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Conversation insight

Use recorded data to identify trends and improve communication outcomes.

Where Dubber fits in the Evolve IP ecosystem

Dubber sits as a critical compliance and insight layer within the Evolve IP communications portfolio.

It enhances voice and UCaaS environments by ensuring that every interaction is securely recorded and accessible, supporting both regulatory compliance and operational oversight.

Within the wider ecosystem, Dubber complements:

  • UCaaS platforms by adding native call recording
  • Contact centre solutions by capturing customer interactions
  • Analytics tools by providing rich conversation data

This allows businesses to manage risk, maintain compliance and gain deeper visibility into their communications.

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How we integrate Dubber into our portfolio

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We embed Dubber directly into our voice and communications platform, making recording a seamless part of every interaction.

This includes:

  • Native integration with our global voice infrastructure
  • Automatic recording without additional hardware
  • Centralised access to recordings and controls
  • Support for multi-site and distributed environments

By integrating recording at the network level, businesses benefit from consistent coverage, reduced complexity and greater reliability.

 

Frequently Asked Questions

Dubber is a cloud-based call recording and voice intelligence platform that captures and stores conversations securely.

Evolve IP integrates Dubber directly into its voice platform, enabling seamless, always-on call recording.

Yes, Dubber supports compliance requirements across regulated industries such as finance and healthcare.

No, Dubber is cloud-based and does not require on-premise recording equipment.

Yes, recordings can be accessed securely from anywhere via the cloud.

Dubber can record inbound and outbound calls across supported voice platforms.

Retention policies can be configured based on business and regulatory requirements.

Yes, Dubber can analyse voice data to provide insights that support quality assurance and performance improvement.

Businesses in regulated industries, contact centres and any organisation requiring reliable call recording and oversight.

Ready to simplify call recording and compliance?

Ensure every conversation is captured, secure and accessible with cloud-based recording built into your communications platform.

Get in touch
 

At Evolve IP, we help our growing network of resellers and enable businesses of all sizes to communicate brilliantly with their customers and colleagues. Over 15 years we have carefully built an eco-system of technologies that innovates with purpose. So you pay for what you need. Simplify complex technologies and empower your customers by delivering scalable, resiliance and secure solutions. 

 

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